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Model how agent attrition erodes productive FTE over time, accounting for hiring lag and ramp periods.
Last verified: March 2026
Attrition doesn't just remove headcount — it removes productive capacity. A 3% monthly attrition rate with 8-week ramp means you're constantly operating below planned FTE. This calculator models the compounding effect of departures, hiring lag, and new-hire ramp on your effective workforce.
Annualized Attrition Rate36.0% — High
HealthyNormalHighCritical
| Month | Departed | Productive FTE | % of Original |
|---|---|---|---|
| 1 | 3 | 97 | 97% |
| 2 | 6 | 96 | 96% |
| 3 | 9 | 105 | 105% |
| 4 | 12 | 105 | 105% |
| 5 | 15 | 105 | 105% |
| 6 | 18 | 105 | 105% |
Annualized Rate36%
Ramp Period8wk
Industry Annual Avg30-45%
M6 Productive Capacity105%
Key:At 3% monthly, your team loses 36 agents per year. With 8-week ramp, you're perpetually operating -5 FTE below planned capacity at steady state.
